Offshore Team Operations Specialist

2 days ago

Surat, Gujarat, India beBeeManager Full time ₹ 17,50,000 - ₹ 26,25,000
About the Role

The position of Resource Manager oversees MGS contractors who are part of the CIAM and SIEM & SOAR teams.

  • Ensure offshore contractors meet their job responsibilities and performance standards.
  • Foster communication and collaboration between offshore contractors and onshore teams.
  • Regularly review and assess the performance of offshore contractors, provide feedback and implement improvement plans as necessary.
  • Evaluate and allocate resources efficiently to meet project deadlines.
  • Maintain relationships with offshore vendors, ensuring contracts are adhered to and quality of work meets MUFG's standards.
  • Present regular reports on the performance and progress of the offshore team to senior management.
  • Guarantee all offshore operations comply with MUFG's policies and procedures, as well as relevant legal and regulatory requirements.

The key responsibilities include managing day-to-day operations, ensuring performance standards are met, and aligning work with company strategic goals. Key Responsibilities

  • Manage day-to-day operations of the offshore team.
  • Oversee performance monitoring and ensure that team members meet performance standards.
  • Align work with company strategic goals and objectives.

Requirements

Applicants must have at least 7+ years of experience in technology project management, with a focus on managing offshore teams. Key skills and qualifications include:

  • Technical knowledge: Familiarity with CIAM and SIEM & SOAR technologies, including Ping Identity, Okta, Transmit Security, and Splunk.
  • Leadership skills: Strong leadership and team management skills, with the ability to motivate and guide a diverse team.
  • Communication skills: Excellent verbal and written communication skills, with the ability to effectively communicate with both technical and non-technical stakeholders.
  • Problem-solving: Strong analytical and problem-solving skills, with the ability to identify and address issues proactively.

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