UX Researcher

1 month ago

Hyderabad, Telangana, India UXReactor Full time
About UXReactor

We're a specialized experience design firm on the Inc 5000, dedicated to helping businesses create outstanding digital experiences that drive growth and customer satisfaction. Our team of product design and strategy experts collaborate with clients across various industries to craft products that meet their customers' needs and exceed expectations.

Our Culture

We're a fun and purposeful team that values respect, empathy, and creativity. We believe in playing harder and taking breaks to have fun together. We also give back to our community and support causes that align with our values.

What You'll Do
  • Drive all stages of research, from recruitment to participant communications, to conducting studies and analyzing results.
  • Ensure research plans describe the project's appropriate research methods, timelines, and business needs.
  • Create artifacts to meet project needs, including screeners, guides, scripts, written reports, journey maps, persona diagrams, highlight reels, data visualizations, and quantitative summaries.
  • Contribute to internal and external discussions, presenting draft and final artifacts for approval to cross-functional teams.
  • Develop best user research practices within UXReactor and for client partners' research programs.
Requirements

What You'll Bring

  • A Master's or Bachelor's degree in HCI or a related field, such as psychology, sociology, cognitive science, anthropology, information science, or equivalent professional experience.
  • 3+ years of proven track record in running UX research to uncover insights, identify unmet needs, and craft better products.
  • Experience in a range of qualitative and quantitative research methods.
  • The ability to listen empathetically, perceive users' needs, deliver an unbiased view of users, and intelligently translate user insights into actionable steps.
  • Experience in creating and executing inclusive participant recruitment processes.
  • Experience in complex B2B enterprise/business software across multiple platforms.
  • Basic knowledge of the principles of effective design.
  • A strong portfolio or samples of work demonstrating your expertise in work.
  • Advanced and excellent written and verbal communication skills (in English, presentation, and interpersonal skills).
  • Proficiency in written and verbal communication skills in English and excellent presentation and interpersonal skills.
Benefits

What We Offer

  • A competitive salary package.
  • A unique teammate experience with the proper environment for people to become their best selves and thrive.
  • Remote work on Wednesdays.
  • 1 week of Work From Anywhere annually.
  • Team outings or team bonding activities.
  • Travel opportunities (contingent upon client requirements).
  • Transportation with cab drop-off facilities.
  • Dinner and snacks during working hours at the office.
  • Medical Insurance.
  • Accidental Insurance.

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