UX Researcher
3 weeks ago
About UXReactor
We're a specialized experience design firm on a mission to help businesses create outstanding digital experiences that drive growth and customer satisfaction. Our team collaborates with clients across various industries to create products that meet customers' needs and exceed expectations.
Culture
At UXReactor, we have a set of five core values that define who we are and who we love teaming up with: Low Ego, Genuine, Extreme Ownership, Creative Problem Solver, and Shared Purpose. We believe in creating a culture where everyone is respected regardless of age, gender identity, ethnicity, disability, sexual orientation, or life stage, where people can be themselves while being part of something bigger.
Job Description
We're seeking a UX Researcher to drive all stages of research from recruitment to participant communications to conducting studies and analyzing results. You'll ensure that all research plans describe the project's appropriate research methods, timelines, and business needs. You'll create artifacts to meet project needs, actively contribute to internal and external discussions, and develop best user research practices within UXReactor and for client partners.
Requirements
- Masters or bachelors degree in HCI or a related field like psychology, sociology, cognitive science, anthropology, information science, or equivalent professional experience.
- 3 years of proven track record of running UX Research to uncover insights, identify unmet needs, and craft better products.
- Experience in a range of qualitative and quantitative research methods.
- The ability to listen empathetically, perceive users' needs, deliver an unbiased view of users, and intelligently translate user insights into actionable steps.
- Experience in creating and executing inclusive participant recruitment processes.
- Experience in complex B2B enterprise/business software across multiple platforms.
- Basic knowledge of the principles of effective design.
- A strong portfolio or samples of work demonstrating your expertise in work.
- Advanced and excellent written and verbal communication skills (in English, presentation, and interpersonal skills).
- Proficiency in written and verbal communication skills in English and excellent presentation and interpersonal skills.
Benefits
- Competitive salary package.
- A unique teammate experience with the proper environment for people to become their best selves and thrive.
- Remote work on Wednesdays.
- 1 week of Work From Anywhere annually*.
- Team outings or team bonding activities.
- Travel opportunities (contingent upon client requirements).
- Transportation with cab dropoff facilities.
- Dinner and snacks during working hours at the office.
- Medical Insurance.
- Accidental Insurance.
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