
Network Operations Specialist
2 days ago
We are seeking a seasoned network operations expert to join our team.
Our organization offers top-notch messaging solutions to enterprises across the world, with a wide array of technologies including SMS, RCS, WhatsApp Messaging, Viber Messaging, and email communication.
The successful candidate will be responsible for monitoring and maintaining network operations, managing and troubleshooting technical issues, ensuring network security, and providing technical support to clients.
This is a full-time, remote role that requires a professional with excellent troubleshooting skills, ability to work flexible hours, good written and verbal communication skills, advanced project management skills, and ability to work well under pressure.
- Monitor and maintain network operations
- Manage and troubleshoot technical issues
- Ensure network security
- Provide technical support to clients
The ideal candidate should have experience in VOIP technologies, including familiarity with SIP and RTP protocols, and experience in A2P SMS technologies, including familiarity with SMPP and TCP/IP protocols and proficiency in PCAP analysis.
Additionally, the candidate should possess strong interpersonal skills, fluency in English, and a Bachelor's degree in computer science, computer engineering, or a similar field.
Key Responsibilities:- Network Operations Management
- Technical Issue Resolution
- Network Security
- Client Support
- VOIP Technology Expertise
- A2P SMS Technology Knowledge
- Interpersonal Skills
- English Fluency
- Bachelor's Degree in Computer Science or Similar Field
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