Business Process Manager
1 month ago
About the Role
We are seeking an experienced Business Process Manager to lead our engagement activities for Business Process Design, translating technical process flows into business process language. This role will manage a team of Process Analysts, who will be focused on process flows and change impacts to support our transformation initiatives.
Key Responsibilities
- Translate technical process flows into business processes that can be used by stakeholders to understand the changes to their day-to-day activities.
- Work with functional GPOs to ensure that these changes are accepted, published, and adopted by the impacted functions.
- Produce business process maps to show differences between current and future state.
- Analyze the impacts of changes in the business process, systems, and provide recommendations on how to address these impacts.
- Manage the overarching E2E process playback for the programme you are allocated to.
- Support Change Management outputs such as Business Impact Assessments.
- Provide impact assessments and coaching support to stakeholders to drive adoption and embed core processes to land the change.
- Process documentation, mapping, and alignment across the various interconnected processes within the C2C Value Chain (Sales, Legal, Operations, Finance, Product Development).
- Tracking and reporting on benefits realization, through process improvement, across the workstreams.
Requirements
- Team Management – this role will lead a global team of analysts.
- Understanding of sales and commercial processes in general, experience in a software sales organization or subscription business is preferred.
- Ability to plan and run effective workshops with impacted teams.
- Ability to effectively evaluate the information provided and through workshops and surveys, business process descriptions, and if required, task analysis.
- Strong problem-solving and critical thinking mindset.
- Ability to negotiate the approval of the business requirements across multiple impacted teams in the business.
- Proven ability to consult independently and collaborate with and influence all levels of the organization, particularly senior leaders.
- University degree in a related discipline with > 10 years change management experience.
About AVEVA
AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises. We are committed to delivering the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and sustainably.
We are a team that has not only won hundreds of patents but also awards for our diversity, equity, and inclusion programs. At AVEVA, you'll be part of a team that is recognized for its transparency and ambition in sustainability commitments and diversity, equity, and inclusion programs.
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