Customer Support Specialist

2 weeks ago


Pune, Maharashtra, India Pranam Recruiters Full time

Job Title: Customer Support Specialist - Night Shift Opportunity

About the Role:

  • As a customer support specialist, you will be responsible for handling customer inquiries and providing timely resolutions to their issues.
  • You will be working in a night shift environment, supporting customers across various time zones.

Key Responsibilities:

  1. Respond to customer queries via voice and chat support channels.
  2. Resolve customer complaints and concerns in a professional and courteous manner.
  3. Collaborate with internal teams to resolve complex customer issues.
  4. Stay up-to-date with product knowledge and provide accurate information to customers.

Requirements:

  • Bachelor's degree or equivalent experience.
  • Minimum 6 months of customer support experience.
  • Excellent communication skills, both written and verbal.
  • Able to work effectively in a team environment.

Benefits:

  • A competitive salary of up to Rs. 30,000 CTC.
  • Opportunities for career growth and professional development.
  • A supportive and dynamic work environment.

About Pranam Recruiters:

We are a leading recruitment agency, dedicated to connecting talented individuals with exciting job opportunities. Our team is passionate about delivering exceptional service and helping our clients achieve their goals.



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