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Executive Restaurant Operations Manager
1 month ago
Gamut HR Solutions is a leading provider of innovative HR solutions, specializing in helping individuals find the right job.
We are seeking an experienced and skilled Restaurant Operations Executive to join our team at Gamut HR Solutions. As a key member of our operations team, you will play a crucial role in overseeing the daily restaurant operations, managing staff, ensuring customer satisfaction, and maintaining high standards of quality and cleanliness.
**Key Responsibilities:**
- Assist the Restaurant Manager in planning and organizing daily restaurant operations, ensuring seamless execution and maximizing efficiency.
- Supervise and train restaurant staff to achieve high levels of customer service, promoting a positive dining experience for all patrons.
- Ensure strict compliance with health and safety regulations, maintaining a clean and organized restaurant environment that meets or exceeds industry standards.
- Monitor food and beverage inventory, ordering supplies as needed to maintain optimal stock levels and minimize waste.
- Handle customer inquiries and resolve any complaints or issues promptly and professionally, providing exceptional customer service at all times.
**Requirements and Qualifications:
- Minimum of 4 to 6 years of experience in a similar role, with a proven track record of success in restaurant operations management.
- Strong leadership and managerial skills, with the ability to motivate and inspire staff to achieve their best.
- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders.
- Ability to work in a fast-paced environment, remaining calm and composed under pressure.
- Knowledge of food and beverage industry trends, including menu development, inventory management, and customer service techniques.
- Familiarity with customer service principles and practices, with the ability to provide exceptional service to all customers.
- Proficient in Microsoft Office Suite, with strong analytical and problem-solving skills.
- Ability to multitask and prioritize tasks effectively, managing multiple projects and deadlines simultaneously.
- Attention to detail and problem-solving skills, with the ability to identify and resolve operational issues quickly and efficiently.
- Estimated salary: $55,000 - $65,000 per year, based on experience and qualifications.
