
Senior Process Manager
1 day ago
The role of Senior Process Manager involves overseeing end-to-end transitions to GCC from various regions and businesses, or managing projects for new process/technology implementation.
This includes creating transition/project plans, maintaining complete documentation to capture and deliver process performance and success criteria, and ensuring timely completion within budget.
The ideal candidate will have strong project management skills, excellent stakeholder management, communication, negotiation, and coaching skills. Experience working with global stakeholders and cultures is also highly valued.
Key responsibilities include:
- Managing end-to-end transitions to GCC from across regions and businesses or handling projects for new process/technology implementation.
- Providing transparency and visibility to senior leadership on the transition/project journey, highlighting risks/issues/challenges in a timely manner.
- Developing, governing, and enhancing the transition/project methodology as required.
- Collaborating with senior stakeholders to drive transitions, projects & change across the organization.
As a Senior Process Manager, you will lead special projects and process improvement initiatives for GCC, leveraging your experience and expertise to drive business outcomes.
Requirements- Bachelor's/Master's Degree
- PMP/PRINCE2 certification is preferred
- 10-15 years of experience in leading end-to-end process migrations & other transitions, program management, and change management
- Experience working with global stakeholders and cultures
- Excellent stakeholder management, communication, negotiation, and coaching skills
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