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Quality Assurance Leader
1 month ago
Role: Lead Quality for plants in India, Australia, and Thailand
Responsibilities:
- Ensure compliance to Quality Management system according to ISO 9001 standards and IATF
- Lead Continuous quality improvement activities in all plants
- Ensure Safe launch and support advance quality
- Responsible for incoming quality and Supplier Quality Assurance
- Ensure process quality, final product quality, and customer satisfaction
- Manage the 2nd and 3rd parties audits (customer and certification organization audits)
- Support and participate into the Change Management Process within the plant
- Define quality improvement plan and the quality KPI targets with related reports. Drive actions plan to achieve Zero Defect
- Manage quality KPI monthly reporting
- Ensure Warranty management and timely resolution of warranty issues
- Champion, support or lead quality improvement initiatives and 8D process in case of customer complaint
Requirements:
- Minimum 20 years experience with 10 years role as Quality head in a similar industry. Automotive business is preferred with a lean manufacturing environment
- Knowledge of industrial manufacturing process - Assembly, Painting, Machining, Casting, heat treatment, gear manufacturing
- Knowledge of ISO 9001 and automotive standard (IATF 16949); Qualified internal Auditor
- Knowledge of automotive core tools (APQP, PPAP, FMEA, MSA, SPC)
- Knowledge of problem solving methodology - 8D/ DMAIC/ RedX/ Shainin DOE
- A knowledge of statistics is required with general numeracy, coupled with good interpersonal skills
Soft Skills:
- Continuous improvement oriented-actively generates process improvements following a Lean approach
- Dynamic, quick thinking and flexible
- Attitude to work in stressful situations, should be able to protect customer interest in case of difficult/conflicting situations
- Must be able to work as part of a Team and have the drive and determination to succeed in a challenging and highly motivated environment
- Self-starter and able to work with minimal supervision
- English fluency written and spoken
- Interpersonal and communications skills and customer relations
- Ready to travel and relocate as per business need