
Senior Customer Engagement Specialist
2 days ago
Job Overview
We are seeking a skilled and detail-oriented Customer Relationship Manager to join our Business Team.
- Manage and maintain the customer database, ensuring data accuracy and cleanliness.
- Execute targeted campaigns to support sales and marketing initiatives.
- Monitor customer engagement and provide actionable insights to the business team.
- Collaborate with cross-functional teams to personalize and optimize customer journeys.
- Analyze campaign performance and provide regular reports with recommendations for improvement.
- Support loyalty and retention programs.
- Assist in the automation of processes to improve efficiency.
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