Data-Driven Campaign Optimization Specialist

5 days ago


Tiruchi, Tamil Nadu, India beBeeAnalytics Full time ₹ 9,00,000 - ₹ 12,00,000

The Role of a Dialer Real-Time Analyst

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Dialer real-time analysts are tasked with ensuring the smooth operation of inbound and outbound dialing campaigns. They play a vital role in monitoring these campaigns and making adjustments as needed to optimize performance and productivity.

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Key responsibilities include real-time monitoring, importing and managing dialer lists, adjusting dialing pace, and managing agent profiles and contact lists.

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Daily scheduling adjustments in workforce management systems are also crucial, as is auditing dialer settings for compliance with regulations.

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A strong collaboration between operations leadership and teams is required to balance business goals while meeting campaign objectives.



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