Escalation Management Lead
5 days ago
As a Risk Manager II, you will be a global subject matter expert in handling abuse-related escalations, including high-severity and Public Relations (PR) cases. You will lead investigations, provide high-judgment resolutions, and deliver concise summaries to senior leaders. Your role includes driving initiatives to eliminate root causes of escalations in partnership with the Risk Insights and Defect Elimination team, preparing risk papers, and improving decision accuracy across your assigned vectors.
About the Ideal CandidateWe are looking for a leader who can develop innovative solutions, demonstrate relentless determination to achieve goals, and excel in breaking down and solving complex challenges. The ideal candidate is passionate about ensuring customers can make informed purchase decisions and supporting brand owners and sellers in successfully listing and selling their products on Amazon.
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Escalation Lead
3 weeks ago
Bengaluru, Karnataka, India SAP Full timeWe help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
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Escalation Manager
1 week ago
Bengaluru, Karnataka, India Rupeek Full timeJob Title: Escalation ManagerDepartment: Customer Service / OperationsLocation: Divya Sree Towers, Bannerghatta Road, Opposite Jaydeva Hospital, BangaloreJob Summary:We are seeking an experienced Escalation Manager with a background in BFSI (Banking, Financial Services, and Insurance) or Fintech to join our dynamic customer service team. The Escalation...
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Escalation Manager
2 weeks ago
Bengaluru, Karnataka, India Rupeek Full timeJob Title: Escalation Manager Department: Customer Service / Operations Location: Divya Sree Towers, Bannerghatta Road, Opposite Jaydeva Hospital, BangaloreJob Summary:We are seeking an experienced Escalation Manager with a background in BFSI (Banking, Financial Services, and Insurance) or Fintech to join our dynamic customer service team. The Escalation...
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Escalation Manager
4 hours ago
Bengaluru, Karnataka, India Rupeek Full timeJob Title: Escalation Manager Department: Customer Service / Operations Location: Divya Sree Towers, Bannerghatta Road, Opposite Jaydeva Hospital, BangaloreJob Summary:We are seeking an experienced Escalation Manager with a background in BFSI (Banking, Financial Services, and Insurance) or Fintech to join our dynamic customer service team. The Escalation...
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Escalation and Integration Lead
3 weeks ago
Bengaluru, Karnataka, India Fortive Corporate Full timeWe are seeking a highly skilled and experienced HR professional to join our organization as an HR Shared Services Escalation and Integration Lead . In this critical role, you will be responsible for overseeing the escalation process and providing support for system integrations. This roll will partner heavily across the HR Shared Services team and the HR...
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Escalation Prevention Manager
6 days ago
Bengaluru, Karnataka, India Amazon Full timeAbout the RoleThis is an exciting opportunity to join Amazon's Escalation Management and Prevention team as a Global Event Response Director. You'll lead and support teams in responding to, investigating, managing, and resolving high-impact incidents and escalations.You'll analyze existing policy and process gaps, develop solutions to close them, and...
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RCO Manager II Escalations, R&C Escalations
3 weeks ago
Bengaluru, Karnataka, India ADCI - Karnataka Full timeAt Amazon we believe that every day is still day one.We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you are considering taking your career to the next level and would like to work in a fast-paced, innovative environment, this is your chance to make history by...
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Lead Escalation Eng
3 weeks ago
Bengaluru, Karnataka, India TIBCO Full timeJob Description SummaryDo you thrive in a start-up vibe? Were you built for a small, nimble, and dynamic team that& ready to win? If you answered yes, we want to talk to you We are now going back to ourroots as a standalone business unit to focus on our SaaS business—an area where we see growth potential. This business unit is unique, and we certainly...
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Escalation Prevention Manager
4 days ago
Bengaluru, Karnataka, India Amazon Full timeJob DescriptionAs an Escalation Management and Prevention Manager at Amazon, you'll play a vital role in protecting our customers by designing and implementing policies, tools, and technology innovations to prevent abuse.You'll lead and support teams in responding to, investigating, managing, and resolving high-impact incidents and escalations related to...
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Escalations Specialist, RCO Escalation
3 weeks ago
Bengaluru, Karnataka, India ADCI - BLR 14 SEZ Full timeAt Amazon we believe that every day is still day one.We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you are considering taking your career to the next level and would like to work in a fast-paced, innovative environment, this is your chance to make history by...
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Escalations Specialist, RCO Escalation
3 weeks ago
Bengaluru, Karnataka, India Amazon Full timeAt Amazon we believe that every day is still day one.We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you are considering taking your career to the next level and would like to work in a fast-paced, innovative environment, this is your chance to make history by...
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Escalations Specialist, RCO Escalation
4 weeks ago
Bengaluru, Karnataka, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. DESCRIPTION:At Amazon we believe that every day is still day one.We are working to be the most customer-centric company...
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Technical Support Lead
7 days ago
Bengaluru, Karnataka, India Check Point Software Full timeJob Description:We are seeking a highly skilled Technical Support Lead - Escalation Engineer to join our team. In this role, you will be responsible for facilitating post sales cases, managing escalations, and ensuring effective communication to drive customer satisfaction and service excellence.This is a dynamic and challenging role that requires strong...
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Escalations Manager, Trust
3 weeks ago
Bengaluru, Karnataka, India ADCI - Karnataka Full timePrime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players. Content Compliance and Quality is an essential component of Prime Video Trust & Safety charter. Are you excited about launching content on Prime Video and...
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Customer Support and Escalation Manager
6 days ago
Bengaluru, Karnataka, India Velocis Systems Private Limited Full timeJob OverviewWe are looking for a skilled Customer Support and Escalation Manager to join our team at Velocis Systems Private Limited. In this role, you will be responsible for providing exceptional customer service, managing technical escalations, and resolving customer complaints.The ideal candidate will have a Bachelor's in Computer Science or a related...
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Lead Escalation Engineer
3 weeks ago
Bengaluru, Karnataka, India Cloud Software Group Full timeCloud Software Group is a technology company offering enterprise software solutions that focus on data, automation, insight, and collaboration across various cloud environments, including private, public, managed, and sovereign clouds; essentially providing tools for businesses to manage digital workspaces, data analytics, and application delivery through...
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Senior Escalation Engineer
4 weeks ago
Bengaluru, Karnataka, India Hewlett Packard Enterprise Full timeJob DescriptionSenior Escalation EngineerThis role has been designed as 'Onsite with an expectation that you will primarily work from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they...
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Escalation Resolution Expert
5 days ago
Bengaluru, Karnataka, India Navi Full timeAbout NaviWe are one of the fastest-growing financial services companies in India, providing personal and home loans, UPI, insurance, mutual funds, and gold. Our mission is to deliver digital-first financial products that are simple, accessible, and affordable. With our in-house AI/ML capabilities, technology, and product expertise, we strive to build...
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Escalation Specialist
3 weeks ago
Bengaluru, Karnataka, India ADCI - Karnataka Full timeThe mission of Amazon Global Security Operations Centre (GSOC) is to mitigate security and operational risks to our associates, physical assets, and brand. GSOC supports Amazon Worldwide Stores by providing 24/7 services including alarm monitoring and response, incident triage, and crisis management.Amazon is hiring an Escalation Specialist at GSOC- India...
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Escalation Specialist
3 weeks ago
Bengaluru, Karnataka, India Amazon Full timeDESCRIPTIONThe mission of Amazon Global Security Operations GSO is to mitigate security and operational risks to our associates physical assets and brand Global Security Operations Centre GSOC supports Amazon Worldwide Stores by providing 24 7 services including alarm monitoring and response incident triage and crisis management Amazon is hiring an...