Dispute Resolution Specialist
3 days ago
We're seeking a highly skilled and empathetic professional to handle employee concerns with professionalism, discretion, and care.
Key Responsibilities:- Manage all formal grievances and complaints through impartial investigations and mediation.
- Work closely with employees and management to resolve issues in a fair and timely manner, ensuring compliance with internal policies and applicable labor laws.
- Provide guidance on grievance handling procedures and identify opportunities for process improvements.
The ideal candidate will possess excellent conflict resolution skills, strong analytical abilities, and the capacity to maintain objectivity in sensitive situations. A bachelor's degree in Human Resources, Law, Psychology, or Business Administration is required, along with 1-2 years of experience in grievance handling, employee relations, or a related field.
This role offers an exciting opportunity to work in a collaborative and employee-focused environment, where you'll have the chance to contribute to creating a positive workplace culture and develop your skills in people management.
We're looking for a dedicated professional who can make a real impact in this position. If you're passionate about resolving conflicts and improving processes, we encourage you to apply.
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