Monitoring Infrastructure Specialist

2 days ago

Dombivli, Maharashtra, India beBeeSystemAdministrator Full time ₹ 18,00,000 - ₹ 20,00,000

Job Overview

We are seeking a skilled System Monitor / SRE to join our LLM Proxy Team. This critical role involves monitoring system health via Grafana dashboards, managing incident communications, and ensuring high reliability of globally deployed web applications.

  • Key Responsibilities:
  • Monitor Grafana dashboards and observability tools to detect failures and performance issues.
  • Act as the primary SRE for incident response, initiating reports from automated alerts or joining active incident channels.
  • Serve as the main point of contact during incidents, delivering frequent updates to customers and incident commanders.
  • Interpret operational metrics such as Quantiles, P99, and Prometheus data to assess system health.
  • Track and manage permutations of a globally deployed microservices architecture running on Kubernetes.
  • Collaborate with engineering and support teams to resolve issues quickly and efficiently.
  • Maintain strong communication and customer service throughout incident lifecycles.
  • Utilize foundational knowledge of cloud platforms to support infrastructure monitoring.
  • Ramp up quickly on existing systems and processes.

Requirements:

  • 3+ years of experience monitoring and responding to incidents in a globally deployed web application.
  • Strong experience with microservices architecture on Kubernetes.
  • Deep understanding of observability tools and operational metrics.
  • Familiarity with AWS services or any major cloud provider.
  • Excellent communication and customer service skills – must be able to clearly articulate status and updates to technical and non-technical stakeholders.

About This Role

This is a key position within our team and requires a candidate who can think critically and work effectively under pressure. If you have a passion for technology and a knack for problem-solving, we encourage you to apply.

What We Offer

We offer a dynamic work environment that encourages collaboration, creativity, and innovation. Our team members enjoy a range of benefits including competitive salaries, comprehensive health insurance, and access to cutting-edge technology.

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