Career Development Specialist

1 day ago


Bengaluru, Karnataka, India beBeeOnboarding Full time ₹ 12,24,818 - ₹ 14,29,231
Job Overview

The primary goal of this position is to provide critical support to candidates, hiring managers, and other stakeholders in facilitating a world-class onboarding experience at our organization for newly hired employees.

This role involves partnering with the Talent Acquisition team, Site Training, and HR Leadership to educate and engage new employees during the onboarding process. The Onboarding Ambassador will be responsible for ensuring timely execution and completion of a seamless workflow for each new employee.

Main Responsibilities:
  • Prepare and facilitate the initial two-day New Hire Orientation (NHO) process for all agent-level classes.
  • Establish rapport through early relationship building and extend "Welcome" outreach within 24 hours of offer acceptance.
  • Welcome newly hired employees and execute the engagement plan throughout the onboarding journey.
  • Maintain a working knowledge of client equipment requirements and setup needs.
  • Monitor completion of new hire onboarding policies and documentation.
  • Align new employees with their managers and teams.
  • Provide reporting and project updates to stakeholders.
  • Bring forward recommendations on process improvements to achieve efficiency and standardization.
Requirements:
  • A high school diploma or equivalent.
  • Three years of related experience in contact centers, recruiting, human resources or other closely related fields.
  • The capacity to work from home with a dedicated workspace that is free of background noise and distractions.
About Us

We are a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve satisfaction and loyalty brands need to thrive and grow.



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