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Customer Support Associate

1 week ago

Mumbai, Maharashtra, India CapTalent HR Full time

About CapTalent HR

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We are a leading staffing agency based in Mumbai, seeking highly motivated individuals to join our team as Sales and Customer Engagement Specialists. In this role, you will be responsible for providing exceptional customer service and sales support to our clients.

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Key Responsibilities:

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  • Providing excellent customer service via phone, email, or in-person interactions
  • Sales and up-sell/renewals of products and services
  • Developing and maintaining strong relationships with clients and internal stakeholders

Requirements:

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To succeed in this role, you should have a minimum of 2 years of experience in sales or customer service, along with excellent communication skills in English. Proficiency in multiple languages such as Bengali, Gujarati, Punjabi, Telugu, Kannada, and Malayalam is also an asset.

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Benefits:

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  • Competitive salary range: ₹25k - ₹35K
  • Rotational week offs
  • Opportunity to work with a dynamic and growing company

What We Offer:

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As a valued member of our team, you can expect:

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  • A supportive and collaborative work environment
  • Ongoing training and development opportunities
  • The chance to grow and advance your career with a successful company