Production Support Engineer
1 week ago
This role is responsible for managing and overseeing production systems during night shifts, ensuring smooth operations and prompt response to incidents.
The ideal candidate will have expertise in executing End-of-Day (EOD) and Beginning-of-Day (BOD) job processes, ensuring timely and accurate completion.
Key responsibilities include coordinating DC and DR failover activities, system patching activities, collaborating with different teams, and preparing periodic status reports.
Requirements:
- 6+ years of experience in handling financial critical system operation for exchange, clearing corporation, or banking industry
- Bachelor's degree in computer science, information technology, or a related field
- Expertise in EOD/BOD job handling and managing DC, DR failover activities
- System patching processes and coordination with different teams
- Knowledge and hands-on experience in managing Linux systems
- Basic understanding of database systems (DB2)
- Excellent communication and collaboration skills
Benefits:
- Dedication towards duties and responsibilities and should take initiatives
- Team building and leadership
- Ability to work independently and make critical decisions during the night shift
About this Role:
We are seeking a highly skilled System Operations Specialist to join our team. The ideal candidate will have a strong background in system operations and be able to work independently and as part of a team.
Responsibilities:
- Manage and oversee production systems during night shifts, ensuring smooth operations and prompt response to incidents.
- Execute End-of-Day (EOD) and Beginning-of-Day (BOD) job processes, ensuring timely and accurate completion.
- Coordinate DC and DR failover activities, ensuring the availability and reliability of critical systems.
- System patching activities, ensuring that all systems are up-to-date with the latest security and functionality updates.
- Collaborate with different teams, including development, infrastructure, and support teams, to address and resolve production issues efficiently.
- Prepare and share comprehensive periodic status reports detailing the performance, incidents, and improvements made during the week.
- Manage and administer Linux-based systems, ensuring optimal performance, security, and availability.
- Evaluate and optimize system performance.
- Collaborate with software vendors and OEMs.
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