Production Support Engineering

3 weeks ago

Chennai, Tamil Nadu, India Citigroup Full time

At Citi we re not just building technology we re building the future of banking Encompassing a broad range of specialties roles and cultures our teams are creating innovations used across the globe Citi is constantly growing and progressing through our technology with laser focused on evolving the ways of doing things As one of the world s most global banks we re changing how the world does business Shape your Career with Citi We re currently looking for a high caliber professional to join our team as 25897019 Officer Production Support Engineering Distributed systems -C10- Hybrid based in Chennai India Being part of our team means that we ll provide you with the resources to meet your unique needs empower you to make healthy decision and manage your financial well-being to help plan for your future Responsibilities Incident Management Deep understanding of incident response recovery processes and engineering operations in enterprise environments the related KPIs Automation Champion automation initiatives to streamline operational tasks improve efficiency and reduce manual intervention This includes scripting for automated health checks alerting and remediation Collaboration Work closely with development infrastructure and business teams to ensure seamless communication and collaboration throughout the incident lifecycle Participate in post-mortem analysis and contribute to continuous improvement efforts Distributed 1 Core technical skills in operating systems Linux - Rhel databases Oracle Mongo DB middleware application layers websphere ngnix tomcat message queues IBM MQ Kafka 2 Strong scripting and automation skills eg phython shell scripting and experience in AI ML will be an added advantage Qualifications 2-5 years of relevant experience in an Engineering role Experience working in Financial Services or a large complex and or global environment Project Management experience Consistently demonstrates clear and concise written and verbal communication Comprehensive knowledge of design metrics analytics tools benchmarking activities and related reporting to identify best practices Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements Proven track record of operational process change and improvement Education Bachelor s degree University degree or equivalent experience Job Family Group Technology Job Family Systems Engineering Time Type Full time Most Relevant Skills Please see the requirements listed above Other Relevant Skills For complementary skills please see above and or contact the recruiter Citi is an equal opportunity employer and qualified candidates will receive consideration without regard to their race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other characteristic protected by law If you are a person with a disability and need a reasonable accommodation to use our search tools and or apply for a career opportunity review View Citi s and the poster

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