
Operational Risk Analyst
2 weeks ago
About MUFG Global Service Private Limited:
MUFG Global Service Private Limited is a 100% subsidiary of MUFG Bank Ltd with offices in Bengaluru and Mumbai.
The EMEA Surveillance Department sits within the MUFG Core Compliance Division.
This department plays a critical role in safeguarding MUFG EMEA's assets, employees, clients and reputation by ensuring strict adherence to regulatory requirements, compliance standards and internal policies.
Main Responsibilities:
- Reviewing and analyzing alerts generated from various automated electronic communication surveillance systems to detect potential violations of MUFG policies, applicable rules and regulations, escalating to the appropriate department when necessary.
- Performing audio surveillance by listening to voice communications of recorded MUFG employees to detect potential violations of MUFG policies, applicable rules and regulations, escalating to the appropriate department when necessary.
- When closing alerts, properly documenting rationales with accurate, complete, and organized written commentary for audit trail.
- Adhering to written operating procedures for each of the reviews they're responsible
- Driving the enhancement and improvement of the communication surveillance program from both an effectiveness and efficiency perspective, including clearly communicating findings and recommendations to onshore Surveillance teams and the EMEA Head of Surveillance.
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