Medical Service Manager

3 days ago


Ranchi, Jharkhand, India Manipal Hospitals (MHEPL) Full time
About Us

As a pioneer in healthcare, Manipal Hospitals is among the top healthcare providers in India serving over 7 million patients annually.

Today we stand as an integrated network with a pan-India footprint of 37 hospitals across 19 cities and 14 states in India with 10,400 beds, and a talented pool of over 5,000 doctors and an employee strength of over 20,000.

Job Details
  • Role: Medical Services
  • Department: Medical Services
  • Location: Ranchi
  • Experience: 10 + years of experience
Brief Roles and Responsibilities
  1. Coordinate and oversee medical care and clinical service quality at the unit.
  2. Ensure compliance with statutory requirements (MTP, PCPNDT, AERB, Radiation Safety).
  3. Analyze department mix, consultant needs, and performance of retainers.
  4. Participate in tariff revisions, clinical compensation, and rationalization of costs.
  5. Monitor clinician quality, accreditation, and quality assurance services.
  6. Conduct and participate in various medical committees (Advisory Board, HOD, Infection Control, Ethics, etc.).
  7. Oversee quality improvement initiatives, patient safety, and recognition programs.
  8. Manage consultant recruitment, induction, credentialing, contracts, and performance appraisal.
  9. Address patient concerns and medico-legal issues in coordination with the treating doctor and legal team.
  10. Conduct mortality meetings and clinical billing code audits.
  11. Provide clinical input for medico-legal cases and new projects.
  12. Engage and motivate team through training, performance management, and recognition.
  13. Recommend junior clinical staff and initiate academic activities (DNB/FNB/Fellowships).
  14. Ensure doctor training on patient safety and service excellence.
  15. Prepare and optimize biomedical equipment budgets and utilization.
  16. Oversee medical records digitization and conduct awareness programs.
  17. Facilitate medical audits and JCI/NABH accreditation.
  18. Manage media relations, government liaison, and support hospital profitability and budget planning.
Qualification
  • MBBS or BDS with MBA/MHA


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