Opportunity in Education Platform Support

1 week ago

Hubli, Karnataka, India beBeeOperational Full time ₹ 25,00,000 - ₹ 40,00,000

Platform Engagement Associate

Key Responsibilities:

  • Establish strong connections with schools and activity providers across the city.
  • Onboard schools onto our platform, explaining its features and gathering accurate information about their classes.
  • Verify class schedules, fees, and other details through phone calls and WhatsApp conversations.
  • Follow up with parents who have submitted inquiries, asking about their experience and how we can improve further.
  • Maintain records of outreach and feedback.

Requirements:

  • Strong spoken communication in English and Hindi.
  • Friendly, empathetic, and confident when interacting with schools and parents.
  • Able to follow processes, use templates, and update basic records.
  • Ability to work independently and take ownership of tasks.
  • Comfortable using spreadsheets, email, and web-based tools.

Benefits:

  • Comprehensive training and exposure to customer operations, education technology, and product-driven work.
  • Be part of a mission-driven team making life easier for parents and schools.
  • Growth opportunities into roles like Category Manager, Partnerships, or Content Operations.
  • Work on tech-driven operations and use world-class tools and software.

Preferred Qualifications:

  • Prior experience in customer support, inside sales, or school communication roles.
  • Graduate degree in any stream or currently pursuing studies and available part-time.
  • Candidates with educational backgrounds (play school experience) will be given preference.

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