Customer Service Technician II

2 weeks ago


Hyderabad, Telangana, India Regal Rexnord Full time
About the Role

We are seeking a highly skilled Customer Service Technician II to join our team at Regal Rexnord. This role will be responsible for providing exceptional customer service and support to our customers.

Key Responsibilities
  • Ensure customer satisfaction by resolving issues in a timely and professional manner.
  • Develop and maintain strong relationships with customers to build trust and loyalty.
  • Work closely with internal teams to resolve customer complaints and concerns.
  • Utilize strong analytical and problem-solving skills to resolve complex customer issues.
  • Stay up-to-date on product knowledge and industry trends to provide expert advice to customers.
Requirements
  • 1+ years of experience in a customer-facing role.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Experience with CRM platforms and ERP systems a plus.
  • Demonstrated mechanical or technical aptitude preferred.
What We Offer

Regal Rexnord offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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