Senior Network Operations Specialist

3 days ago

Chennai, Tamil Nadu, India beBeeNetworkOperationsLeader Full time ₹ 1,00,00,000 - ₹ 1,50,00,000
Job Overview

We are seeking a seasoned Network Operations Leader to spearhead our team of networking professionals in Chennai. As a key member of our cybersecurity and healthcare client support team, you will be responsible for leading network operations across all branches, ensuring a robust and secure IT infrastructure.

This role involves guiding and inspiring a team of 10+ networking professionals, overseeing shift schedules, conducting performance evaluations, and building a collaborative, results-driven culture.

  • Leadership & Team Growth: Develop and lead high-performing teams, driving business outcomes through people development and cultural alignment.
  • Network Management: Oversee daily network operations to ensure optimal availability, performance, and security of IT infrastructure across all branches.
  • Process Optimization: Develop and implement network-focused IT processes to enhance performance, strengthen security, and enable scalable operations.
  • Cross-Location Coordination: Ensure consistent network service delivery and clear communication across Chennai and other branch locations.
  • Client Alignment: Partner with cybersecurity and healthcare teams to ensure network services meet business goals and comply with industry standards.
  • Performance Analysis: Monitor SLAs, conduct ticket audits, and use network performance metrics and root cause analysis to drive ongoing improvements.
Required Skills and Qualifications

To excel in this role, you must possess the following skills and qualifications:

  • Firewall and Switches Technologies: Expertise in Fortinet firewalls (FG200F), Sophos, and D-Link switches/APs for configuration and management.
  • VPN & Remote Access: Proficiency in IPsec VPN, SSL VPN, SD-WAN, BGP, MPLS, and Zero Trust Network Access (ZTNA).
  • Authentication & Access Control: Experience with LDAP, RADIUS, SAML, Azure MFA, DUO, Okta, Single Sign-On (SSO), and Active Directory/Azure Entra ID.
  • Routing & Protocols: Advanced knowledge of TCP/IP, DNS, DHCP, HTTP/HTTPS, SSH, SSL/TLS, BGP, OSPF, SNMP, ARP, ICMP, and NAT.
  • Network Monitoring & Troubleshooting: Skilled in Wireshark, TCP Dump, Traceroute, nslookup, Curl, PRTG Network Monitor, Prometheus, and Grafana for performance analysis.
  • Virtualization: Experience with VMware vSphere, Hyper-V, and VirtualBox for virtualized environments.
  • Cloud Technologies: Proficiency in AWS (EC2, VPC, IAM, S3, Cloud NGFW, Load Balancers, Direct Connect) and Azure (Virtual Machines, Azure AD, VNet, WebApp, Application Gateway).
  • Operating Systems: Advanced administration of Windows Server (2019/2022), Linux, and macOS.
  • Tools & Platforms: Expertise in Freshservice, ManageEngine, Jenkins (CI/CD), Ansible, Panorama (centralized firewall management), Zscaler (cloud security), and Miradore (MDM).
  • Scripting: Proficiency in Python, PowerShell, or Bash for automating network tasks.
  • Documentation: Ability to create network diagrams, SOPs, user manuals, and deliver training to teams.
  • ITSM Tools: Skilled in ITSM platforms for SLA tracking, ticket prioritization, and metrics reporting.
Benefits

This role offers excellent opportunities for career growth and professional development. If you are a motivated and experienced network professional looking for a new challenge, please submit your application.

Others

Please note that this job description is subject to change based on the needs of the organization. We are an equal opportunities employer and welcome applications from diverse candidates.

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