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IT Network Operations Specialist
2 weeks ago
The position of IT Team Leader plays a vital role in driving the organization's network-related goals and objectives. This role entails assisting in network maintenance, troubleshooting, team management, and collaboration with other IT teams to ensure seamless operations.
Responsibilities:
- Network Maintenance and Support: Assist in monitoring and maintaining the organization's network infrastructure to guarantee uptime and optimal performance.
- Technical Assistance and Troubleshooting: Provide technical support and assistance to resolve network-related issues efficiently.
- Collaboration and Implementation: Collaborate with the team to implement network changes and upgrades effectively.
- Team Management and Mentorship: Support the Senior Manager in managing and mentoring the network support team.
- Professional Development: Help team members develop their skills and guide their day-to-day tasks for improved productivity.
- Workflow Efficiency: Collaborate with team members to ensure efficient workflow and problem resolution.
- Documentation and Record-Keeping: Assist in maintaining accurate and up-to-date network documentation, including diagrams, configurations, and procedures.
Requirements:
- Essential Qualifications: A degree in Computer Science or a related field is required. Additionally, candidates must have completed any certification course and possess relevant certifications (e.g., CCNA, CompTIA Network+).
- Desirable Experience: A minimum of 4+ years of experience in network support and administration, as well as Azure Cloud administration certification, are highly desirable.
- Preferred Qualifications: BPO and Medical Billing Company Experience are preferred.
This opportunity offers a chance to grow professionally and contribute to the success of the organization.
