IT Support Specialist

4 days ago


Bengaluru, Karnataka, India Adyen Full time
Job Description:

At Adyen, we are driven by a passion for innovation and a commitment to delivering exceptional customer experiences. As an IT Support Specialist, you will play a critical role in ensuring the seamless operation of our global systems and infrastructure.

**Key Responsibilities:**
- Provide comprehensive technical support to our teams and employees worldwide
- Troubleshoot and resolve complex IT-related issues, from initial setup to ongoing assistance
- Collaborate with cross-functional teams to optimize processes and systems
- Proactively analyze repetitive tasks and implement automation techniques to enhance operational efficiency

**Requirements:**
- 3-5 years of experience in IT support
- Strong expertise in helping users troubleshoot IT-related issues
- Knowledge of scripting languages such as Bash and Python, with practical skills in automating repetitive tasks
- Experience administering internal services like Google Suite, Zoom, OKTA, and LDAP
- Management of large fleets of corporate devices, leveraging enterprise systems like JAMF or similar
- Experience with onboarding sessions, user training, and documentation writing

**Nice to Have:**
- Familiarity with config management systems like Puppet, Ansible, or similar
- Experience with centrally managed packages and deployment, update, and maintenance of applications on Apple end-user devices

We value diversity and inclusion at Adyen and encourage individuals from all backgrounds to apply. If you're passionate about technology and committed to delivering exceptional results, we invite you to join our team.

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