Restaurant Manager Position

7 days ago


Delhi, Delhi, India Chaupati Pvt Ltd Full time

About Us

Chaupati Pvt Ltd is a leading restaurant chain that prides itself on delivering exceptional dining experiences to its customers. As we continue to grow and expand our operations, we are seeking a highly skilled and experienced General Manager to join our team.

Job Description

The General Manager will be responsible for overseeing the daily operations of the restaurant, including dining, kitchen, and bar service. This involves ensuring that food quality, service standards, and cleanliness meet our company's expectations. The successful candidate will have a proven track record of implementing and monitoring standard operating procedures (SOPs) for smooth operations, maintaining inventory levels, and ensuring timely ordering of supplies.

In addition to operational management, the General Manager will also be responsible for staff management and leadership. This includes recruiting, training, and managing restaurant staff, including chefs, servers, and support staff. The successful candidate will create staff schedules and ensure adequate coverage during peak hours, foster a positive work culture, and handle staff performance evaluations.

The General Manager will also play a key role in customer service and guest experience. This involves ensuring high levels of customer satisfaction by addressing complaints and feedback, maintaining strong relationships with regular customers, and enhancing the restaurant's reputation. The successful candidate will develop strategies to improve guest experience and increase repeat business.

Furthermore, the General Manager will be responsible for financial and budget management. This includes preparing and managing the restaurant's budget, ensuring cost efficiency, monitoring financial performance, and implementing cost-saving initiatives without compromising quality. The successful candidate will handle payroll, vendor payments, and daily cash flow management.

The General Manager will also contribute to marketing and sales growth by developing promotional campaigns to attract new customers and retain existing ones. They will collaborate with the marketing team for social media promotions and special events, analyze market trends, and drive sales growth.


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