
Executive Director
5 days ago
We are seeking an exceptional individual to fill a senior leadership position. The successful candidate will be responsible for overseeing daily operations, ensuring seamless workflow and efficiency, while maintaining adherence to company standards.
Key Responsibilities
- Operational Excellence: Oversee the daily operations of both the bakery and restaurant, ensuring a seamless workflow and efficiency.
- Financial Management: Develop and manage budgets, control costs, food, labor, and overheads, analyze sales data, and implement strategies to maximize profitability and achieve financial targets.
- Team Leadership: Recruit, hire, train, and mentor a large team of diverse professionals across various departments, chefs, bakers, service staff, and counter sales. Foster a positive, productive, and high-performance work environment.
- Customer Experience: Focus on providing exceptional customer service across all touchpoints. Implement customer feedback systems to ensure satisfaction and loyalty, address customer complaints promptly and professionally.
- Quality Control: Uphold the legacy of quality by ensuring all food and beverage products meet the highest standards of taste, presentation, and freshness. Implement strict quality control measures in both the bakery production and kitchen.
- Food Safety: Ensure strict adherence to local and national food safety, hygiene, and sanitation regulations.
- Marketing: Collaborate with leadership to develop and execute local marketing initiatives, promotional, seasonal activities, and community engagement efforts to drive sales and enhance brand visibility.
- Supply Chain: Manage relationships with suppliers, negotiate contracts, and ensure timely and cost-effective procurement of high-quality ingredients and supplies.
Required Skills and Qualifications
- Experience: Minimum of 7-10 years of progressive management experience in a high-volume restaurant, bakery, or large-scale food service operation.
- Leadership Skills: Proven ability to lead, motivate, and develop large, diverse teams in a demanding environment, strong decision-making and problem-solving abilities.
- Business Acumen: Demonstrated general understanding of budgeting, cost control, and sales forecasting.
- Operational Expertise: In-depth knowledge of front-of-house and back-of-house operations, inventory management, supply chain, and food safety regulations.
- Communication: Excellent verbal and written communication skills in Hindi and Marathi, proficiency in English is a plus.
- Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and challenges.
- Computer Proficiency: Comfortable with POS systems, inventory management software, and Microsoft Office Suite.
- Education: Bachelor's degree in Hotel Management, Business Administration, or a related field is preferred, relevant professional certifications are a plus.
Benefits
- Competitive salary and performance-based incentives.
- A supportive work environment that values tradition and innovation.
Others
We look forward to hearing from you.
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