
Store Operations Manager
22 hours ago
The role of Assistant Store Manager is a pivotal position within the retail sector. As a seasoned professional, you will be responsible for overseeing the day-to-day operations of our boutique, ensuring that all activities align with brand standards.
Key Responsibilities- Deliver sales growth by leveraging innovative strategies and best practices.
- Develop a deep understanding of customer needs and preferences, providing exceptional service to drive customer satisfaction and loyalty.
- Identify and capitalize on opportunities to expand business through partnerships with interior designers and architects.
- Maintain impeccable standards of customer service and in-store experience, fostering a positive environment that exceeds expectations.
- Ensure seamless management of reports, inventory, and visual merchandising, adhering strictly to brand guidelines.
- Cultivate and maintain a robust database of high-net-worth individuals, collecting and updating customer data with utmost care.
- Drive strategic initiatives to attract new customers and foster repeat business from existing ones.
- Education: Bachelor or Master's degree in Sales, Retail Sales, or a related field.
- Experience: A minimum of 4 years of retail sales operational experience with luxury brands.
- Language Skills: Fluent English and Hindi.
- Skills:
- Organized and process-oriented approach.
- Strong brand image awareness.
- Excellent communication and presentation skills.
- Ability to write engaging reports.
- Self-motivated individual with excellent interpersonal and analytical skills.
- Behavioral Competencies:
- Respond promptly to customer needs and solicit feedback to enhance services.
- Effectively manage difficult customer situations.
- Demonstrate attention to detail and accuracy.
- Present information effectively to groups of managers, clients, and customers.
- Adhere to company policies and procedures.
- Support organizational goals and values.
- Commit to long hours when necessary to achieve objectives and complete tasks on time.
- Meet productivity standards, complete work efficiently, and strive for continuous improvement.
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