Store Operations Manager

22 hours ago


Aurangabad, Maharashtra, India beBeeManagement Full time ₹ 10,00,000 - ₹ 15,00,000
Job Overview

The role of Assistant Store Manager is a pivotal position within the retail sector. As a seasoned professional, you will be responsible for overseeing the day-to-day operations of our boutique, ensuring that all activities align with brand standards.

Key Responsibilities
  • Deliver sales growth by leveraging innovative strategies and best practices.
  • Develop a deep understanding of customer needs and preferences, providing exceptional service to drive customer satisfaction and loyalty.
  • Identify and capitalize on opportunities to expand business through partnerships with interior designers and architects.
  • Maintain impeccable standards of customer service and in-store experience, fostering a positive environment that exceeds expectations.
  • Ensure seamless management of reports, inventory, and visual merchandising, adhering strictly to brand guidelines.
  • Cultivate and maintain a robust database of high-net-worth individuals, collecting and updating customer data with utmost care.
  • Drive strategic initiatives to attract new customers and foster repeat business from existing ones.
Requirements
  • Education: Bachelor or Master's degree in Sales, Retail Sales, or a related field.
  • Experience: A minimum of 4 years of retail sales operational experience with luxury brands.
  • Language Skills: Fluent English and Hindi.
  • Skills:
    • Organized and process-oriented approach.
    • Strong brand image awareness.
    • Excellent communication and presentation skills.
    • Ability to write engaging reports.
    • Self-motivated individual with excellent interpersonal and analytical skills.
  • Behavioral Competencies:
    • Respond promptly to customer needs and solicit feedback to enhance services.
    • Effectively manage difficult customer situations.
    • Demonstrate attention to detail and accuracy.
    • Present information effectively to groups of managers, clients, and customers.
    • Adhere to company policies and procedures.
    • Support organizational goals and values.
    • Commit to long hours when necessary to achieve objectives and complete tasks on time.
    • Meet productivity standards, complete work efficiently, and strive for continuous improvement.


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