
Data Onboarding Consultant
2 days ago
We are seeking a detail-oriented and highly skilled Onboarding Implementation Specialist to join our product-based company in Kolkata, India. The ideal candidate will be responsible for ensuring a seamless onboarding process for new customers by assisting with data integration, ETL/ELT operations, and technical configurations.
Main Responsibilities:
- Lead customer onboarding sessions, ensuring smooth product adoption and integration.
- Assist customers in migrating data through ETL/ELT pipelines while ensuring data accuracy and consistency.
- Perform SQL queries and database operations to validate, transform, and troubleshoot customer data.
- Utilize advanced Excel and spreadsheet skills for data manipulation, validation, and reporting.
- Collaborate with cross-functional teams, including Product, Engineering, and Support, to enhance onboarding experiences.
- Provide technical support and guidance on data-related challenges during onboarding.
- Develop and maintain documentation for onboarding processes, best practices, and troubleshooting guides.
Required Skills & Qualifications:
- 3 to 5 years of experience in SaaS onboarding, data operations, or a related technical field.
- Proficiency in ETL/ELT processes and data transformation methodologies.
- Strong SQL skills with experience in writing complex queries, data validation, and troubleshooting.
- Advanced Excel and spreadsheet skills, including formulas, pivot tables, and automation.
- Scripting expertise (preferably in Python, Shell, or other relevant languages) is highly preferred.
Preferred Qualifications:
- Prior experience in US based SaaS product-based companies.
- Familiarity with cloud platforms, APIs, and automation tools.
Our Core Values:
- Kindness: We assume positive intent, celebrate co-workers' successes, avoid toxic behaviors, and call out bad acting when we see it.
- Trust: We are authentic, humble, and empathetic.
- Fearlessness: We are bold, honest, direct, and candid.
- Discourse, Not Dissonance: We encourage constructive discourse and welcome challenges.
- Understanding, Not Consensus: We stand firm in our informed convictions until overturned by data.
- Ownership: We empower each other to problem solve and take initiative to achieve our goals.
- Curiosity: We are passionate about learning and constantly seek opportunities to grow and develop.
Benefits:
- Competitive salary and benefits package.
- Opportunity to work with cutting-edge technology.
- Fast-paced and dynamic work environment.
We prioritize the well-being of both our employees and customers, focusing on attention to detail and quality in everything we do, ensuring excellence in our products and services.
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