Senior Payroll Consultant

23 hours ago

Bikaner, Rajasthan, India beBeePayroll Full time ₹ 1,20,00,000 - ₹ 1,50,00,000
Job Description:

The role of Payroll Lead is pivotal in our organization, requiring a senior consultant to manage and grow our offshore capability in India. The successful candidate will work closely with UK-based counterparts to deliver high-quality managed services to clients.

Key Responsibilities
  • Team Leadership: Recruit, onboard, mentor, and manage a team of Payroll and HCM support consultants based in India.
  • Client Support: Work hands-on as a senior Oracle Cloud Payroll consultant, resolving complex client issues across Payroll and related modules.
  • Cross-Regional Collaboration: Partner with the UK Payroll Support Lead to build a cohesive, cross-regional support function and align on service processes and client priorities.
  • Subject Matter Expertise: Act as an expert on Oracle Cloud Payroll, providing deep expertise in configuration, processing, troubleshooting, and legislative compliance.
  • Release Cycles: Supervise and contribute to quarterly Oracle Cloud release cycles, including impact analysis, regression testing, deployment, and communication of relevant changes to clients.
  • Training and Development: Deliver and coordinate training and knowledge-sharing sessions for team members to support capability growth and process alignment.
  • Troubleshooting: Troubleshoot and replicate functional issues, escalating to Oracle as needed and maintaining clear, well-documented resolutions.
  • Client Relationships: Build and maintain strong client relationships, ensuring a high level of satisfaction through responsive, proactive support and communication.
  • Process Improvement: Drive improvements in support processes, documentation, and internal tooling, helping to establish a scalable, high-performing payroll support model.
  • Knowledge Sharing: Actively contribute to internal knowledge bases and support materials, and champion a culture of continuous improvement.
  • Strategic Input: Provide strategic input into the ongoing development and structure of the India Managed Services team.
Requirements:
  • Proven experience as a Payroll Lead or similar role
  • In-depth knowledge of Oracle Cloud Payroll and related modules
  • Strong leadership and team management skills
  • Excellent problem-solving and analytical skills
  • Effective communication and interpersonal skills
Benefits:
  • Ongoing professional development and training opportunities
  • A dynamic and supportive work environment
  • A competitive salary and benefits package
About Us:

We are a leading provider of managed services, dedicated to delivering high-quality solutions to our clients. We offer a unique opportunity for career growth and development in a fast-paced and challenging environment.

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