
Client Experience Leader
2 weeks ago
Role: Senior Associate
Designation: Client Experience Professional
We are part of a global communications agency that creates shared and sustainable value for businesses, people, and society.
Our work is recognized by prestigious industry awards bodies, and we have won numerous accolades including over 135 Lions at the Cannes Lions International Festival of Creativity.
We fuse global teams grounded in technology, digital innovation, and analytics to help clients navigate unprecedented challenges born of technology-driven disruption.
Our brand positioning reflects the need to engage with our always-on audience, just as we advise our clients to do. We inspire, incite, and shape ideas and conversations to activate our global reach for local causes and multinational brands alike.
Our Values:
CURIOUS INQUIRY - We cultivate curiosity and challenge convention. Solving any problem begins by asking the right questions.
INCLUSIVE ENVIRONMENT - We foster teams and environments built on belonging and openness to possibility. The best ideas have no bias.
COLLABORATIVE LEADERSHIP - We stand up for what we believe in. Being comfortable with the uncomfortable is how progress is made.
MEANINGFUL IMPACT - We strive to make a meaningful difference in everything we do. We owe it to our people, clients, and the world.
About this opportunity:
As a Senior Associate, you will contribute to developing client tactical plans and cross-community implementation activities.
You will successfully manage client expectations by ensuring adherence to timelines, quality standards, and other key aspects.
Develop initial client communications, key messaging, and related materials.
Build client relationships, confidence, and trust at an executional level.
You will be a good fit if you possess:
2+ years' work experience in a PR agency.
Industry knowledge - solid understanding of brands in the category of Automobiles among others will be an advantage.
Good networking, negotiation, coordination, and organization abilities.
Analytical thinking and ability to formulate insights.
At our company, we take pride in our inclusive hiring and diverse workforce. We welcome applications from all qualified candidates.
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