
Pharmaceutical Machinery Technical Service Specialist
2 days ago
Job Overview:
Technical Service Expert - Pharmaceutical Machinery
- Apply technical knowledge of pharmaceutical machinery, including compression and capsule filling equipment.
- Understand customer requirements and convert leads into orders by preparing technical scopes and quotations.
- Conduct site visits for machine inspections related to retrofitting and upgradation.
- Solve customer issues and meet their requirements effectively.
- Collaborate with production, planning, and service teams for seamless project execution.
- Deliver product presentations and technical demonstrations to clients.
- Maintain detailed records of customer interactions, machine evaluations, and service reports.
- Stay updated on industry trends and pharma machinery technological advancements.
- Support sales team with technical inputs during client negotiations and proposal development.
- Ensure regulatory compliance and internal quality protocols during machine upgrades and installations.
- Train junior staff or technicians on machinery handling and troubleshooting techniques.
About You:
- 7-8 years of experience in a similar role.
- Strong knowledge of pharmaceutical machinery and industry trends.
- Excellent communication and problem-solving skills.
- Able to work in a fast-paced environment and prioritize tasks effectively.
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