Senior Food and Beverage Manager

1 week ago

Kolkata, West Bengal, India beBeeLeadership Full time ₹ 9,00,000 - ₹ 12,00,000

Executive Management Position

Job Description

As a key member of our team, you will be responsible for ensuring the smooth operation of our food and beverage department. This includes overseeing staff to ensure they work together effectively, providing exceptional customer service, and maintaining high standards of cleanliness and organization.

Key Responsibilities:

  • Ensure staff are working together as a cohesive unit to deliver excellent customer service
  • Inspect grooming and attire of staff, and address any deficiencies promptly
  • Complete opening and closing duties, including setting up necessary supplies and equipment, cleaning all areas, and securing doors
  • Conduct regular inspections of storage areas to ensure they are organized, using FIFO methods, and clean
  • Manage inventory levels and requisition necessary supplies in a timely manner
  • Monitor dining rooms to ensure seating availability, service quality, safety, and guest well-being
  • Process work orders for maintenance repairs and ensure prompt completion
  • Support management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating employees
  • Model excellent behavior and serve as a first point of contact for employees and guests alike
  • Implement company policies and procedures, report accidents and injuries, and complete required safety training and certifications
  • Maintain uniform and personal appearance standards, maintain confidentiality, and protect company assets
  • Welcome and acknowledge guests according to our high standards, anticipate and address their needs, assist individuals with disabilities, and express genuine appreciation
  • Communicate clearly and professionally with others
  • Develop and maintain positive working relationships with colleagues, support the team to achieve common goals, and respond appropriately to concerns and feedback
  • Assure adherence to quality expectations and standards, and identify opportunities to increase efficiency, productivity, quality, safety, and cost savings
  • Verify information in various formats and visually inspect tools, equipment, or machines to identify defects
  • Stand, sit, or walk for extended periods or for an entire work shift, move objects weighing less than 50 pounds without assistance, grasp and manipulate objects requiring fine motor skills and hand-eye coordination
  • Move through narrow spaces, climb stairs, and perform other reasonable job duties as requested by supervisors
Required Skills and Qualifications

Preferred Qualifications:

  • At least 2 years of related work experience
  • At least 1 year of supervisory experience
  • No license or certification is required
Benefits

We are committed to being an equal opportunity employer, welcoming diverse backgrounds and providing access to opportunity. We foster an inclusive environment where unique experiences are valued and celebrated. Our greatest strength lies in the blend of culture, talent, and experiences of our associates. We are dedicated to non-discrimination on any protected basis, including disability, veteran status, or other applicable laws.

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