Technical Specialist

2 days ago

Pune, Maharashtra, India beBeeTechnical Full time ₹ 1,04,000 - ₹ 1,30,878

As a Technical Specialist, you will be responsible for providing exceptional technical assistance to customers. This includes troubleshooting technical issues related to software, hardware, or network systems.

Key Responsibilities:
  • Provide timely and effective solutions to customer technical issues.
  • Assist customers with the installation, configuration, and maintenance of products or services.
  • Maintain accurate records of technical issues, solutions, and customer interactions.
  • Communicate effectively with customers via phone, email, or chat to gather relevant details about technical problems and provide clear instructions or solutions.
Requirements:
  • Strong understanding of technology and software systems.
  • Excellent problem-solving skills and ability to diagnose complex technical issues.
  • Effective communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong time management and organizational skills.

Our ideal candidate is a motivated and detail-oriented individual who can work well under pressure. If you are passionate about delivering exceptional customer service and have a strong technical background, we encourage you to apply.

What We Offer:
  • A dynamic and supportive work environment.
  • Ongoing training and professional development opportunities.
  • Competitive salary and benefits package.
  • Opportunities for career advancement.

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