Enterprise Device Support Specialist
6 days ago
Job Title: Enterprise Device Support Specialist
Experience: 6-8 Years
Location: Bangalore
Prefer: Immediate to 30 days joiners
Company Overview:
eJAmerica is seeking a skilled Enterprise Device Support Specialist to manage enterprise device services, optimize workspace platforms, and ensure seamless support for industrial and mobile devices.
Key Responsibilities:
- Industrial Device as a Service (IDaaS) Management: Provide and manage Industrial Device as a Service (IDaaS) for enterprise environments, deploying and managing industrial devices using Workspace ONE, optimizing device provisioning, lifecycle management, and security policies.
- Mobile as a Service (MaaS) Solutions: Offer Mobile as a Service (MaaS) solutions to support enterprise mobility needs, managing and deploying mobile devices using Microsoft Endpoint Manager (Intune), implementing MDM and security policies to ensure compliance and secure device usage.
- Support Services & End-User Experience: Ensure a seamless out-of-the-box experience for end users, providing global and local support for device-related issues, collaborating with IT teams to optimize device performance and security.
Required Skills:
- 6-8 years of experience in Service Management, Device Management, and End-User Support.
- Expertise in Workspace ONE for Industrial Device as a Service (IDaaS).
- Hands-on experience with Microsoft Endpoint Manager (Intune) for Mobile as a Service (MaaS).
- Strong understanding of device lifecycle management and enterprise mobility solutions.
- Experience in MDM, security policy enforcement, and compliance management.
- Ability to provide end-user support and optimize device experiences.
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