Operations Team Lead
7 days ago
TutorBin is seeking an experienced Operations Executive to join its dynamic team.
Company Overview
We are a leading online education platform dedicated to providing high-quality learning experiences. Our mission is to empower students and tutors to achieve their full potential.
Salary
The estimated salary for this role is $50,000 - $65,000 per annum, depending on experience.
Job Description
As an Operations Executive at TutorBin, you will play a vital role in driving business growth by engaging with users and tutors. Your primary responsibilities will include:
- Engaging with website leads and registered users through chat conversations to convert orders and drive business growth
- Demonstrating multitasking abilities by efficiently managing multiple digital platforms simultaneously
- Implementing growth strategies by proactively communicating with users and addressing their requirements
- Employing active listening skills to grasp user demands and expectations
- Handling incoming calls, emails, and chats to facilitate communication between users, tutors, and team members
Required Skills and Qualifications
To excel in this role, you will need:
- Any engineering degree (CS/IT, EE/ECE, ME & CE preferred)
- 0 to 2 years of experience in the Ed-Tech industry
- Proficient in using Microsoft Excel and Word for data analysis and document creation
- Familiarity with CRM systems and ability to navigate digital platforms efficiently
- Excellent English language skills, both written and spoken
- Strong analytical thinking skills and ability to work well within a team
Benefits
As a valued member of our team, you can expect:
- Competitive salary range ($50,000 - $65,000 per annum)
- Food allowance
- Night allowance
- Medical insurance
- Standard leave policy
- Colleagues from top IITs/NITs/Universities
- A great and prosperous working culture and environment
Others
This role offers a unique opportunity to influence business growth and make a meaningful impact on user satisfaction.
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