Strategic Operations Manager
1 week ago
We are seeking a Strategic Operations Manager to drive end-to-end high impact and high visibility programs that directly impact our customers.
About Us:Amazon.com, Inc. is a Fortune 500 company based in Seattle, with a mission to be Earth's most customer-centric company. We operate retail websites in 20 countries, offering millions of products in more than 40 categories worldwide.
Key Responsibilities:- Drive high-impact programs that impact pricing and thereby customer experience on Amazon.
- Collaborate with Tech, Product, Operations, and Category teams to ensure timely deliverables for key projects.
- Analyze data and derive business-critical insights for enhancing systems.
- Write compelling business documents and drive outcomes for Senior Leadership at Amazon.
- Build a data-oriented culture, adopt technical solutions, and drive process improvement projects to achieve operational and business goals.
As a Strategic Operations Manager, you will work on high-impact, high-visibility programs that directly impact our customers. You will ideate, analyze data, generate insights, develop proof-of-concepts, write compelling business cases, and gain agreement from Leaders across levels and functions. You will collaborate with leaders from Tech, Operations, Business, Finance, and Legal teams to drive programs from ideation to implementation effectively.
Requirements:- 3+ years of program or project management experience.
- 3+ years of working cross-functionally with tech and non-tech teams experience.
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience.
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
- Experience defining program requirements and using data and metrics to determine improvements.
$120,000 - $180,000 per annum, depending on location and experience.
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