SAP SCM IT Business Process Expert
20 hours ago
Ecolab is seeking a highly skilled SAP SCM IT Business Process Analyst to work on the Tier 2 SAP Support team. As a key member of this team, you will be responsible for providing guidance to users and addressing tickets that may involve functional configuration, troubleshooting, data correction, and/or end-user training.
The successful candidate will be responsible for addressing end-user tickets to meet Service Levels, performing standard monitoring activities, working with users to gain clarification on issues and understand requirements, coordinating user acceptance testing, documenting tasks required to move changes into production, and providing expert product knowledge to identify best practice solutions and opportunities for improvements.
About You:
- You will have the opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments.
- You will have the ability to make an impact and shape your career with a company that is passionate about growth.
- You will have the support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.
Your Responsibilities:
- Work as a SCM Lead for global production support.
- Handle a team of consultants from MMWM and PPQM.
- Work closely with business users to identify requirements and solutions.
- Develop complex requirements for process or system solutions within the business domain, leveraging multiple business requirements and gathering methodologies to identify business, functional, and non-functional requirements.
- Maintain expert product knowledge and use an analytical approach to identify best practice solutions and opportunities for improvements.
- Develop and execute plans and organize work to ensure efficient delivery of results to meet business expectations.
- Coordinate collaboration between the business users, other support teams, and the technical team to ensure seamless support to the customer.
- Provide guidance and analysis on system upgrades and technical improvements, coordinating with the development and technical teams.
Requirements:
- 10 to 15 years of experience with SAP SCM(PP QM and MWM) configuration and testing.
- Bachelor's Degree in IT, or related discipline.
- 10+ years of experience within a global ERP Systems environment or IT.
- Experience working on multiple projects and meeting project objectives in a timely manner.
Benefits:
- Taking on some of the world's most meaningful challenges.
- Opportunity to make an impact and shape your career with a company that is passionate about growth.
- Support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.
Estimated Salary Range: $120,000 - $180,000 per year.
Ecolab offers a comprehensive benefits package that includes health insurance, retirement savings plan, paid time off, and employee assistance program.
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