IT Support Specialist

2 weeks ago

Hyderabad, Telangana, India beBeeSupport Full time ₹ 10,08,000 - ₹ 12,12,000

We are seeking an experienced IT professional to fill the position of IT Support Specialist.

Key Responsibilities:
  • Provide technical assistance and support for Windows & Mac platforms across multiple clients and client-site locations.
  • Troubleshoot and resolve complex issues related to O365, Windows, Mac OS, networking, hardware, and software configurations.
  • Utilize remote support tools to connect to end-user devices and efficiently resolve issues in a timely manner.
  • Assist in diagnosing, repairing, and troubleshooting system-level problems for client devices and environments.
Required Skills and Qualifications:
  • 3-5 years of experience in IT support, including 24x7 NOC, SOC, or IT operations.
  • Strong experience troubleshooting and maintaining Windows, Mac OS environments, including hardware, software, and network configurations.
  • Advanced skills in Office 365 configuration and troubleshooting (Exchange, Teams, OneDrive, SharePoint).

The ideal candidate will possess excellent problem-solving skills, be able to work effectively in a fast-paced environment, and have a strong understanding of Windows, Mac OS, and O365 technologies.

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