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Site Reliability Engineering Manager
1 month ago
Quest Diagnostics is seeking a highly skilled Site Reliability Engineering Manager to lead our team of engineers in delivering high-quality, reliable, and scalable systems.
Key Responsibilities:- Lead and manage a team of Site Reliability Engineers, providing mentorship, guidance, and support to ensure the team's success.
- Develop and implement strategies for improving system reliability, scalability, and performance.
- Establish and enforce SRE best practices, including monitoring, alerting, error budget tracking, and post-incident reviews.
- Collaborate with software engineering teams to design and implement reliable, scalable, and efficient systems.
- Implement and maintain monitoring and alerting systems to proactively identify and address issues before they impact customers.
- Implement performance engineering processes to ensure reliability of Products, Services, & Platforms.
- Drive automation and tooling efforts to streamline operations and improve efficiency.
- Continuously evaluate and improve our infrastructure, processes, and practices to ensure reliability and scalability.
- Provide technical leadership and guidance on complex engineering projects and initiatives.
- Stay up-to-date with industry trends and emerging technologies in site reliability engineering and cloud computing.
- 5+ years of experience in site reliability engineering or a related field.
- 2+ years of experience in a leadership or management role, managing a team of engineers.
- 2+ years of hands-on working experience with Dynatrace (administrative, deployment, etc).
- Strong understanding of DevSecOps principles.
- Strong understanding of cloud computing principles and technologies, preferably AWS, Azure, or GCP.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Proven track record of driving projects to successful completion in a fast-paced, dynamic environment.
- Experience with driving cultural change in technical excellence, quality, and efficiency.
- Experience managing and growing technical leaders and teams.
- Constructing, interpreting, and applying metrics to your work and decision making, able to use those metrics to identify correlation between drivers and results, and using that information to drive prioritization and action
- Proficiency in programming/scripting languages such as Python, Go, or Bash.
- Experience with infrastructure as code tools such as Terraform or CloudFormation.
- Deep understanding of Linux systems administration and networking principles.
- Experience with containerization and orchestration technologies such as Docker and Kubernetes.
- Experience or familiarity with IIS, HTML, Java, Jboss.
- Site Reliability Engineering Principles
- DevSecOps Principles
- Agile (SAFe)
- Healthcare industry
- ITLT
- ServiceNow
- Jira/Confluence
- Strong communication skills
- Leadership
- Programming languages
- Project Management
- Mentorship
- Continuous learning
