
Front Office Transformation Consultant
2 days ago
Experience Range: 5+ Years
About the Role:
- We seek a highly experienced consultant with expertise in customer experience strategy and transformation.
- The ideal candidate will have a minimum of 5 years of experience in manufacturing industry, advising clients on CRM, Sales, and Service processes.
- You will execute domain consulting engagements, support the entire sales cycle, and develop use cases for technical teams.
- Additionally, you will publish thought leadership papers, participate in industry forums, and represent our organization.
About the Job Description:
Key Responsibilities:- Transformation Roadmap and Strategy: Define the roadmap and strategy for manufacturing clients, including product evaluation and solution design.
- Lead Teams in Consulting and Implementation Projects: Lead teams in consulting and implementation projects, identifying opportunities through business connects with clients and relationships.
- RFP Responses and Contributions: Lead RFP responses and contribute as needed.
About You:
- Education: A degree in Computer Science or related field is preferred but not necessary.
- Technical Skills: Strong understanding of B2C and B2B CPQ best practices, use cases, architecture principles, and exposure to integration patterns/machinery for leading products.
- Soft Skills: Good/Excellent communication skills, analytical ability, initiative-taking, and innovative.
What We Offer:
- A dynamic work environment with opportunities for growth and development.
- A competitive salary and benefits package.
- The chance to work with a leading company in the industry.
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