Senior Insurance Quality Assurance Professional
16 hours ago
We are looking for a Quality Assurance Specialist to join our team. The successful candidate will be responsible for conducting quality reviews/audits, validating data accuracy, and analyzing error trends.
Key Responsibilities:- Conduct monthly quality reviews/audits according to stipulated timeframe/SLA while complying to process SOPs and QA Framework & guidelines.
- Validate data accuracy, completeness, and alignment with business and regulatory standards.
- Analyze error trends, identify root causes, and suggest corrective actions or process improvements.
- Bachelor's degree in commerce, Business Administration, or a related field.
- 5 –8 years of experience in P&C insurance operations, with a strong focus on underwriting for European and/or London markets.
- Minimum 2+ years of audit, quality assurance, or process excellence experience, preferably in a BPO or shared service environment.
Benefits: Competitive salary, flexible working hours, and opportunities for career growth and development.
About the Role: As a Quality Assurance Specialist, you will be part of a specialized quality team responsible for performing deep-dive audits, identifying risk trends, driving process integrity, and offering actionable insights to business stakeholders and BPO partners.
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