iRage Technical Writer Position

4 weeks ago


Mumbai, India iRageCapital Advisory Pvt. Ltd. Full time
About the Role

We are seeking a skilled Technical Writer to join our team at iRageCapital Advisory Pvt. Ltd. in the software industry. As a key member of our documentation team, you will be responsible for creating high-quality, user-friendly documentation for our software products, APIs, and user guides.

Key Responsibilities
  • Documentation Creation: Develop, update, and maintain technical documentation, including user manuals, API documentation, system guides, release notes, and troubleshooting guides.
  • Collaboration with Development Teams: Work closely with software engineers, product managers, and UX designers to gather information and ensure accuracy in documentation.
  • Content Strategy: Design and implement documentation strategies, templates, and best practices to ensure consistency, clarity, and ease of use.
  • User-Focused Writing: Create content that helps end-users (both technical and non-technical) understand and use software products effectively.
  • Documentation Tools Management: Maintain document repositories and content management systems, ensuring version control, updates, and efficient retrieval.
  • Edit and Proofread: Review and edit existing content for style, accuracy, and grammar while ensuring technical precision.
  • Style Guides: Ensure that all documentation adheres to established style guides and content standards (e.g., tone, voice, terminology consistency).
  • Release Support: Write release notes and update documentation according to product updates and version releases.
  • Research: Stay current with industry best practices in technical writing and software documentation to continuously improve content quality.
Requirements
  • Education: Bachelor's Degree in English, Technical Writing, Computer Science, or a related field.
  • Experience: 3+ years of experience in technical writing, preferably in the software or IT industry.
  • Skills: Strong understanding of software development processes (e.g., Agile, Scrum) and familiarity with software engineering terms and concepts. Experience with API documentation and related tools (e.g., Swagger, Postman). Proficiency in tools such as Microsoft Word, MadCap Flare, Confluence, Jira, Adobe Acrobat, and version control systems (e.g., Git). Familiarity with content management systems (CMS) and documentation publishing platforms.
  • Personal Qualities: Excellent writing, editing, and proofreading skills with a strong eye for detail and technical accuracy. Ability to quickly learn new software tools, systems, and products. Strong organizational and multitasking abilities, capable of managing multiple documentation projects simultaneously.
Preferred Qualifications
  • Experience: Experience in writing for SaaS products, APIs, or cloud-based software.
  • Skills: Experience in using video or screen capture tools to create multimedia documentation or tutorials. Experience with localization of documentation for international audiences.


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