Technical Writer

3 weeks ago


Mumbai, Maharashtra, India BMC Software Full time

Job Summary

BMC Software is seeking a skilled Technical Writer to join our team. As a Technical Writer, you will be responsible for creating high-quality technical documentation for our software products.

Key Responsibilities

  • Research and develop documentation for specific features or components, improving clarity and user engagement.
  • Own content creation for specific features or components, enhancing content quality and user engagement.
  • Expand research skills to include more complex technical experimentation and stakeholder interviews.
  • Begin to take on leadership roles in small projects, coordinating documentation efforts across teams.
  • Develop content design principles for specific features or components, focusing on user engagement and clarity.
  • Conduct technical reviews for more complex documentation, working closely with subject matter experts to clarify and correct technical nuances.
  • Organize and conduct user testing sessions for more complex documentation projects, analyzing feedback to identify key areas for improvement.
  • Create and use the version control options of the documentation infrastructure.
  • Actively seeks feedback on their documentation, implements changes to improve quality, and starts to become familiar with industry best practices.
  • Help other information developers as required to meet deadlines.
  • Make recommendations to improve technical information based on the needs of the target audience.
  • Report accurate and timely status for all assignments.

Requirements

  • Bachelor's degree or equivalent with a minimum of 5 years of professional experience OR advanced degree with 3 years of experience required.
  • Proficient with accepted industry-specific authoring tools, such as Confluence wiki, FrameMaker, Javadoc Help, RoboHelp, HTML, XML, Adobe Acrobat, SnagIT, Paint Shop Pro, and so on.
  • Excellent technical writing skills.
  • Recent experience developing technical documentation for software products.
  • A strong understanding of the documentation development process, the software development process, and product lifecycles.
  • Ability to maintain professionalism when representing IDD.

About BMC Software

BMC Software is an award-winning, equal opportunity, culturally diverse, fun place to be. We have 6000+ brilliant minds working together across the globe. We believe in pay transparency and have set the midpoint of the salary band for this role at 2,033,200 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions.


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