Chief Operations Manager

1 week ago


Noida, Uttar Pradesh, India exl Full time

About EXL

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EXL is a leading business process management (BPM) and operations management services company.

Estimated Salary: $80,000 - $110,000 per year

Job Description

  • We are seeking an experienced Chief Operations Manager to lead our reconciliation and cash transaction team.

Responsibilities:

  1. Reconcile client's bank accounts and suspense accounts, ensuring accurate and timely completion of tasks.
  2. Oversee day-to-day inbound and outbound cash transactions for life and annuity products, maintaining high levels of quality and efficiency.
  3. Utilize Blackline to perform daily suspense and bank matching, identifying and resolving any discrepancies or issues that may arise.
  4. Develop and implement procedures to adhere to standard operating controls for audits, ensuring seamless compliance.
  5. Troubleshoot and resolve complex issues, providing support and guidance to team members as needed.
  6. JOURNALIZE ADJUSTMENTS OR APPROVED MISCELLANEOUS CORRECTIONS IN A TIMELY MANNER.
  7. Maintain confidentiality and handle sensitive information with discretion and professionalism.
  8. Collaborate with cross-functional teams to develop and maintain processes and controls that meet audit standards.
  9. Ensure all client requirements are met, including unclaimed property reporting and adherence to their standards.

About You

  • Prior experience in reconciliation and cash transaction roles, preferably in the insurance or financial services industry.
  • Proven track record of leadership and management, with a focus on process improvement and team development.
  • Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.
  • Excellent communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders.


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