Data Analysis Engineer for Continuous Improvement

1 week ago

Bengaluru, Karnataka, India myGwork Full time

The role of a Data Analysis Engineer in myGwork's Shopping Core Foundations Human In the Loop (HITL) team is to develop tools and capabilities used across Shopping teams to annotate data for Large Language Models (LLM) and Shopping Machine Learning (ML) models. We enable model builders to source the necessary data to build, evaluate, and improve their models.

Job Responsibilities

The Shopping Core Foundations team seeks a talented Software Development Engineer to lead our Root Cause Analysis (RCA) initiative. This greenfield project aims to revolutionize how we analyze and improve machine learning models across Search, Rufus/GenAI, and Alexa Shopping.

  • You will develop a cutting-edge RCA system that transforms issue identification and resolution in complex systems, directly impacting customer experience.
  • This role requires a deep understanding of large-scale systems and ML models, with opportunities to integrate the tool with backend systems and ML models.

Based in India, you will work closely with the tool's primary users, offering a unique chance to observe its application and drive continuous improvements. Your customer obsession will be crucial in enhancing the tool to empower operations teams to generate actionable insights for model and CX improvements.

Your work will have far-reaching impact across multiple business lines and new CX developments. You will simplify complex processes, making them more user-friendly and efficient, contributing significantly to the evolution of our shopping platforms.

A day in the life of a Data Analysis Engineer includes:

  • Contributing to the design and implementation of scalable solutions for data selection, RCA-specific data labeling, analysis, and corrective action stages of the RCA process.
  • Collaborating with cross-functional teams including a large annotation team, shopping domain teams, product managers, and ML scientists to understand their needs and implement effective solutions.
  • Developing and maintaining components of the RCA tool, including both frontend and backend systems.
  • Optimizing data processing workflows to reduce time and complexity in the RCA process.
  • Writing clean, maintainable code and contributing to the team's technical documentation.
  • Participating in code reviews and supporting continuous improvement of development practices.

Basic Qualifications

  • 3+ years of non-internship professional software development experience.
  • 2+ years of non-internship design or architecture (design patterns, reliability, and scaling) of new and existing systems experience.
  • Experience programming with at least one software programming language.

PREFERRED QUALIFICATIONS

  • 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience.
  • Bachelor's degree in computer science or equivalent.
  • Experience with developing user interfaces for data analysis tools.
  • Familiarity with machine learning concepts and their application in data analysis.

With an estimated salary of $140,000 per annum, this role offers a unique opportunity to work on a cutting-edge project and make a significant impact on customer experience. If you are passionate about data analysis and want to contribute to the evolution of shopping platforms, apply now.

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