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18 hours ago
As a professional in this role, you will play a key part in supporting the company's mission to make healthcare better.
Key Responsibilities:- Analyze customer feedback and service requests to identify trends and areas for improvement.
- Collaborate with cross-functional teams to resolve issues and implement process improvements.
- Develop and maintain reports and dashboards to track key performance indicators.
- Provide exceptional customer service through communication channels.
- Bachelor's degree in a related field such as business, communications, or computer science.
- Minimum 2 years of experience in a customer-facing role, preferably in the medical technology industry.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
By working in this position, you will have the opportunity to grow professionally and personally, while making a positive impact on people's lives.
The ideal candidate will possess strong technical and soft skills, a passion for delivering excellent customer service, and a willingness to learn and adapt to new situations.
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