Services Expert

18 hours ago


Gurgaon, Haryana, India beBeeCustomerService Full time ₹ 10,00,000 - ₹ 25,00,000
Job Title: Services Expert

As a professional in this role, you will play a key part in supporting the company's mission to make healthcare better.

Key Responsibilities:
  • Analyze customer feedback and service requests to identify trends and areas for improvement.
  • Collaborate with cross-functional teams to resolve issues and implement process improvements.
  • Develop and maintain reports and dashboards to track key performance indicators.
  • Provide exceptional customer service through communication channels.
Requirements:
  • Bachelor's degree in a related field such as business, communications, or computer science.
  • Minimum 2 years of experience in a customer-facing role, preferably in the medical technology industry.
  • Excellent analytical and problem-solving skills.
  • Strong communication and interpersonal skills.

By working in this position, you will have the opportunity to grow professionally and personally, while making a positive impact on people's lives.

The ideal candidate will possess strong technical and soft skills, a passion for delivering excellent customer service, and a willingness to learn and adapt to new situations.



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