Lead Operations Strategist

1 day ago

Thoothukudi, Tamil Nadu, India beBeeOperational Full time ₹ 3,20,00,000 - ₹ 4,00,00,000

Job Description:

We are seeking a seasoned Insurance Operations professional to lead large-scale, multi-client operations. The ideal candidate has deep domain knowledge in Insurance and/or BFSI, with a strong track record of operational leadership, client engagement, and transformation delivery.

Key Responsibilities
  • Lead delivery across multiple Insurance/BFSI accounts, managing a span of 2000–3000+ employees.
  • Drive operational strategy, ensuring performance excellence, compliance, and client satisfaction.
  • Own P&L and deliver on growth, profitability, and efficiency metrics.
  • Build and maintain strong relationships with key clients, primarily in the North American market.
  • Lead digital and tech-enabled transformation initiatives across portfolios.
  • Manage global transitions and implement governance models aligned with business objectives.
  • Inspire, coach, and grow large teams; promote a culture of accountability and innovation.
Candidate Profile
  • Experience: 15+ years in Insurance (P&C preferred), BFSI, or related domains, with senior leadership experience.
  • Global Exposure: Experience working with US/NA clients; understanding of regulatory and market dynamics.
  • Leadership: Proven ability to manage high-scale delivery organizations (1500+ employees).
  • Transformation: Hands-on with automation, tech-led transformation, and process reengineering.
  • Financial Acumen: Strong P&L management and budget oversight experience.
  • Stakeholder Management: Strong executive presence and experience managing multiple client and internal stakeholders.
  • Operational Excellence: Knowledge of compliance, quality, and governance best practices.

Bonus Points:

  • Demonstrated expertise in transformation projects, with measurable impact on business results.
  • Familiarity with industry trends, regulations, and emerging technologies.
  • Experience working in cross-functional teams and driving collaboration.

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