
Customer Relationship Manager
7 days ago
Key Objective:
- To implement and manage Customer Relationship Management systems efficiently.
Main Responsibilities:
- Validate and analyze customer data to support business decision-making.
- Ensure compliance with data governance policies, improving quality and security.
- Train staff on CRM usage and best practices.
- Support reporting and analytics to enhance operational visibility and performance.
Necessary Qualifications:
- Master's degree in Marketing, Business, or a related field.
- 3+ years' experience in marketing or sales; background in the ceramics/tiles industry is an advantage.
- IT literacy with strong Excel/data processing skills; CRM system knowledge preferred.
We Offer:
- A competitive salary package.
- Career development opportunities within a dynamic multinational group.
- Exposure to international best practices and growth in one of Africa's fastest-developing markets.
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