Client Service Strategist

1 week ago

Kanpur, Uttar Pradesh, India beBeeCustomerRelationship Full time ₹ 6,00,000 - ₹ 12,00,000
Job Overview

We are seeking a highly skilled and experienced professional to join our team as a Client Services Representative.

This role involves providing exceptional client service, managing client relationships, and driving business growth through strategic partnerships.

The ideal candidate will have a strong background in client-facing roles, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key responsibilities include:

  • Building and maintaining strong relationships with clients to identify their needs and deliver tailored solutions.
  • Developing and executing comprehensive client engagement strategies to drive business growth and improve client satisfaction.
  • Collaborating with internal teams to plan and coordinate client projects from inception to completion.
  • Providing exceptional customer service and resolving any issues that may arise.

Required skills and qualifications include:

  • Minimum of 3 years of experience in a client-facing role, with at least 3 years of experience in team management.
  • Strong problem-solving skills with a growth mindset and proactive approach.
  • Proficiency in comprehension, negotiation, and analytical skills.
  • Graduate or Postgraduate degree (MBA preferred).
  • Exceptional written and oral communication skills in English.
  • Skilled in networking and communication across diverse functions.
  • Ability to navigate ambiguity and conflicting priorities with rigor.

Benefits include:

  • Opportunity to work with a dynamic and growing company.
  • Competitive salary and benefits package.
  • Professional development opportunities.

Others include:

  • A collaborative and supportive work environment.
  • Flexible working hours and remote work options.
  • Access to cutting-edge technology and tools.

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